the Rec Room store is currently closed.
thank you for your support on this journey.
IMPORTANT: BY USING THE SITE AND/OR OFFERINGS AVAILABLE ON THIS SITE, YOU GIVE YOUR CONSENT THAT ALL PERSONAL DATA THAT YOU SUBMIT MAY BE PROCESSED BY US IN THE MANNER AND FOR THE PURPOSES DESCRIBED BELOW. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT USE THE SITE.
“Personally Identifiable Information” (“PII”) means any information that can be used to identify you individually. We collect PII you voluntarily provide us, including, without limitation, your name, your billing and shipping address(es), your email address, your phone number, your credit card information, and other similarly identifying information. You may refuse to provide PII, but some parts of the Site may not be fully available or functional without submitting such information.
In addition to PII, our servers automatically collect certain anonymous, aggregate and/or technical information that does not identify you personally (“Anonymous Data”). Even if you do not register with us, Anonymous Data may be collected when you interact with our Site. Anonymous Data we collect may include, without limitation, the following: your IP address, device type, operating system, browser, and other Site usage details such as page views, clicks, and duration of page visits.
You may disable cookies in your browser settings, but some parts of the Site may not be fully available or functional without cookies. Google provides other avenues for opting out of Analytics features, and information can be found at https://tools.google.com/dlpage/gaoptout.
Use of Information
We will primarily use your PII for the purpose for which you submitted it (for example, to order and receive products from our Site). We may also use your PII to communicate with you about your orders and account and provide you with customer support when needed. This may require us to provide your PII to third parties including our partner boutiques from whom you are purchasing your product and our delivery partners. Other purposes for which we use PII are marketing purposes, Site administration and optimization, and fraud detection and prevention. We may also use PII to protect the security of the Site and its systems, to investigate and respond to any suspected breaches of the Site or its systems, and to cooperate as we deem reasonable with legal requests and proceedings.
We may use Anonymous Data for any purpose we deem appropriate, including without limitation to maintain and improve the Site and our current and future products and services.
Sharing of Information
We will not sell, trade, or rent your PII to others. We do provide some of our product and service offerings through contractual arrangements made with affiliates, service providers, partners and other third parties (“Service Partners”). We and our Service Partners may need to use some PII in order to perform tasks between our respective sites, or to deliver products or services to you. For example, we must release your credit card information to the card-issuing bank to confirm payment for products and services purchased on this Site; release your address information to the delivery service to deliver products that you ordered; and provide order information to third parties that help us provide customer service.
Occasionally we may be required by law enforcement or judicial authorities to provide PII to the appropriate governmental authorities. In such cases, we will disclose PII upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.
If at any time you wish to opt-out of future newsletters or other promotional emails, you may click the “unsubscribe” link in the email or otherwise contact us at email@example.com. It may take up to 10 business days before you stop receiving promotional emails. This opt-out does not apply to operational communications, for example, order confirmation emails.
Information about Children
This Site is not directed to children under 13. We do not knowingly collect or solicit PII from children under 13 on the Site. If you are under 13, do not attempt to register an account or send any information about yourself to us. If we discover that we have collected PII from children under 13, we will take commercially reasonable measures to promptly delete such information from our systems. If you are younger than age 18, you may use the Site only with the permission and involvement of your parent or guardian. If a parent or guardian becomes aware of his or her child has provided us with PII without their consent, please immediately contact us at firstname.lastname@example.org.
We maintain technical, administrative, physical, electronic and procedural safeguards to protect the confidentiality and security of PII provided to us. We take reasonable steps to protect PII, including: using Secure Socket Layer (“SSL”) to encrypt your credit card number, name and address; requiring you to establish a password to access your account on the Site; not keeping details of your credit card that would enable any third party to transact using that credit card (such as your CCV number); and regularly monitoring our servers and IT systems for possible vulnerabilities and attacks. Unfortunately, despite these efforts, the transmission of information via the Internet is not completely secure. We cannot guarantee the security of PII transmitted to or through our Site, and any such transmission is at your own risk.
Third Party Sites
If you have any further questions concerning this Policy, or would like to correct, update, or delete such information, please contact email@example.com.